Managed services has become the new telecom industry mantra, as service providers rush into a space seen as the perfect answer to the increased technology needs and lower capital expense budgets of business customers. In announcing their year-end results, both AT&T and Verizon highlighted managed services successes. TW Telecom announced its first managed services portfolio in February, and other smaller players, including Virtela, Presidio Networked Services and Savvis, all reported seeing major growth.
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