A virtual assistant in cultural heritage scenarios

摘要

New technologies, tools, and methodologies have been used in the Cultural Heritage (CH) scenarios to assist the visitor to enrich and enjoy his experiences during the visit. Intelligent information systems based upon machine learning approaches have been specifically designed for CH to enhance the quality of services in art exhibitions and events. In this work, we show an innovative framework that can be specifically designed to help visitors during his/her visit by answering to their questions. We also describe a system architecture and a case study in a well-defined CH context.