Semantic client-side approach for web personalization of SaaS-based cloud services

摘要

The demand of software as a service (SaaS)-based services delivering computing resources as on-demandrnsoftware is on the rise in the IT industry. However, one of the drawbacks of the existing SaaS services is thatrnthey offer limited or no personalization of the services provided according to the users profile. Personalizationrnas mentioned in the literature has been a key driver in the adoption and usage of various applications andrnin providing better service experience to the users. However, overwhelming majority of such personalizedrnservices rely extensively on the server side, without embracing fast-developing client-side technologies. InrnSaaS-based cloud services, utilizing this technology is necessary considering their limited processing specifications.rnApproaches have been proposed in the literature that focus on cloud-based personalization usingrnclient-side technologies but none of them actually address all the different components that are required for arnscalable and holistic personalization framework for SaaS-based cloud services. In this paper, we address thisrndrawback by proposing a user-focussed personalization framework. Our proposed framework takes advantagernof powerful client side browsers to reduce server overheads, ameliorate performance, establish highrnintelligence and enrich data processing. To validate and demonstrate the applicability of our framework, wernbuild a prototype model and compare its performance against existing approaches using different metrics.