Business intelligence and analytics: research directions

摘要

Business intelligence and analytics (BIA) is one of the most rapidly growing branches of information and communications technology (ICT), playing an increasingly fundamental role in business, government, healthcare, and traffic, among many other areas. The authors of this paper are leaders in their respective organizations, recognized in different application fields within the domain of knowledge discovery and BIA. Because they have a special perspective on the state of the art of BIA, it is interesting to read their opinions about its status, open problems, and fruitful directions for future research.