Quality in the 21st century: perspectives from ASQ Feigenbaum Medal winners.

摘要

As computing professionals, we are all professionally concerned with the issue of quality in our software products, embedded systems, user interfaces, and maintainability. We use products produced by others and produce products used by others. We might not be able to rigorously define quality, but we recognize when we see it and are painfully aware when we do not find it.