An old axiom states that technology is neither good nor bad, it's all in how you apply it that makes the difference. That theory has been put to the test numerous times in the 30 years Computing Canada has been publishing. Technology itself may or may not be neutral but the industry that produces it is like all others: It's prone to temptations, arrogance and mistakes despite, and sometimes because of, its best intentions. We've spotlighted some of the more recent scandals that have plagued the industry and asked two experts from IDC Canada Ltd. — Michael O'Neil, who, at press time was managing director, and Sebastien Ruest, vice-president of services research — to outline what led to them, how they might have been prevented and what, if anything, history has taught us. If this list is any indication, it tends to repeat itself. We begin with the beating heart of the computer industry: The microprocessor.
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