IBM Canada's new president isnt afraid of taking on a tough economy, but he's learned to do it with humility. "We don't mind it when it's tough," said Dan Fortin, who took over the top spot from Ed Kilroy in January. "It's harder to be good in tougher markets and I think we're proving our own... But I have to be careful how I say it, because we are not arrogant— we will never be arrogant again." Fortin has been at IBM for almost 30 years and said the high point of IBM's "arrogance" was probably the '80s, when the company's margins swelled and the personal computing era was born. A Quebec native, Fortin has occupied a variety of roles at IBM, including channels, marketing, storage and, most recently, vice-president of small business for IBM Americas. He spoke with Computing Canada recently about all of these roles and how they help him tackle his latest job.
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