Siebel Looks to Web Services for CRM Ties

摘要

Siebel Systems Inc. has announced a Web services-based method for tying its customer relationship management (CRM) software in with other business applications. The San Mateo, Calif.-based firm will release its Universal Applications Network this summer. Using an IBM-created standard called Web Services Flow Language (WSFL), Siebel will let users model business processes as reusable objects that plug into any enterprise application integration system.