Fruits of Labor

摘要

If it seems this labor day week like there's not much good news for people who work in IT, consider this: According to a new survey, most users think IT is doing a pretty good job — and a sizable number of non-IT managers actually want more IT staff. In the poll of 1,200 U.S. workers by staffing firm Hudson Highland Group, 75% of users who have a tech-support group rated their support as excellent or good. And 21% of managers surveyed said they think adding more IT staff will improve productivity. And nearly half of all workers (49%) believe technology upgrades and more IT training will improve their own efficiency. Whaddya know — users think IT is pretty good after all.