Who Should Lead BPM Projects?

摘要

Who should lead a business performance management project: IT, finance or both? For Lisa Mullaney, former director of Chiquita'srnfinancial planning and analysis group, the answer was clear: "This is an application and a tool set that is owned by finance."rnXena Ugrinsky, senior vice president at systems integrator Titan Technology Partners, concurs. IT'S role is to provide the data and set up the hardware, she says. After that's done, IT'S participation should drop off. "Those [BPM] applications became popular because they were built for the business community to own and operate without needing IT to own and operate them," she says.