ERP Users Eye Third-Party Maintenance

摘要

A Growing number of ERP software users are considering a jump to third-party support providers, according to new data from analyst firm Constellation Research. Over half (57%) of the 244 respondents in a survey conducted in the second quarter indicated interest in third-party support, compared with 42% in a study last year and less than 20% in a 2009 survey, said Constellation Research CEO Ray Wang. He spoke last month during a webcast sponsored by Rimini Street, which offers support for Oracle and SAP applications.