Book retailer spins its tale of SAP tips

摘要

Some people look into the mouth of danger and smile. Doug Caldwell, chief technology officer (CTO) of Indigo Books & Music Inc., might be one of them. When the media retailer researched companies using SAP AG software — Indigo was considering the tech vendor's offerings to improve its merchandise assortment planning, among other things — Caldwell called an old friend working at Sobeys Inc., the Stellarton, N.S.-based grocery distributor.