Microsoft's big 2005 to-do list

摘要

You'dbehard-pressed to find an organi-zation in Canada that doesn't use software from Microsoft Corp. Yet the firm is still dogged by customer complaints around security and fears of vendor lock-in through maintenance programs. Independent research firm Directions on Microsoft Inc., which focuses solely on Microsoft, in March released a to-do list for the firm in 2005 to achieve better relationships with its customers.