Easier ERP for everyone!

摘要

An ERP implementation rife with user backlash and integration pains is rough on an IT manager. Several Canadian companies gathered at the Microsoft Convergence conference last month to discuss how they eased their ERP implementation headache through user- and integration-friendly products, and the payoff for businesses - and verticals, especially - willing to take the ERP plunge. Microsoft's Dynamics GP's ease of use made life easier for Catherine Bennetto, the IT director of Canada's biggest hearing aid distributor, the Victoria-based Island Hearing. She said, "We wanted to enable and empower users to make their jobs enjoyable," she said. Ray Wang, a principal analyst with Forrester Research, said, "Microsoft's business applications are some of the best user experiences, including different personas (RoleTailored design). It's really engaging for beginners, as it doesn't matter. GP, NAV, AX - they all look the same (and similar to the other Microsoft products as well) with the ribbons, etc.