Social intelligence software?

摘要

Netsuite inc. hasrnlaunched a new product that pulls data from social networking sites such as Twitter, Facebook, and Linkedln into its CRM and ERP apps.rnInsideView for NetSuite is the first entry into what the company is calling the "social intelligence software" market.rnNetSuite says its new tool will lead to social media-enabled ERP systems, which will be able to monitor the financial health of customers and partners, gauge social media "buzz" on issues such as brand reputation and customer satisfaction, help sales professionals find new customer opportunities, and improve high-end selling through social and business connections to C-level executives.