Outsourcing bandwagon slows as users see value of retaining control of applications

摘要

To read the headlines, one would think most large businesses have been moving to outsource their entire IT departments. However, the reality seems to be somewhat different. Certainly, managing their hardware has become a nightmare for many large organisations, and there is plenty of evidence that they are outsourcing their computer infrastructure to one or other of the big players. But what about software? A survey of accountants in business, which I conducted earlier this year, showed that the main areas for outsourcing of software were payroll systems (30%), followed by tax compliance issues (25%).