Could companies be getting more from their business intelligence?

摘要

There appears to be a sense of frustration among business intelligence software suppliers about how their products and services are perceived by the business community. They believe their products have the capability to provide enterprise-wide information delivery services, but the reality is that most deployments have a departmental focus and are driven by a particular business problem or information service requirement. The result is that suppliers provide only the limited range of information management and delivery services that are requested, and most user organisations fail to obtain the best value for money from their business intelligence investments.