Direct communication between trust chief and supplier CEO is key to project success

摘要

The £6.2bn NHS IT national programme reached a milestone last month. The first implementation of IDX's Carecast, the software favoured by the programme in London, went live without any serious problems. About 1.5 million medical records were moved from University College London Hospitals Foundation Trust's old systems on to Carecast in the three-day handover period between 17 and 20 June. In preparation about 3,500 staff were trained to use the new system and about 200 IT staff from the trust and a similar number from IDX and Connecting for Health, the government organisation which runs the national programme, helped to ease the transfer to the new system.