Web services lead the way to CRM

摘要

On-demand business applications are seeing increasing adoption among business users large and small. These services have become popular largely thanks to the internet and secure broadband connections. Users are able to access their business applications via a browser, and pay a per-month, per-user set fee to do so. As a result, on-demand services can offer users a predictable cost, with fees typically being about £40 to £50 a month per user.