Modelling technology is key to analysing and understanding business processes

摘要

Everything we do is a process and could conceivably be put into a standard operating procedure. This was the message that emerged from a lecture presented to the BCS by Jon Holt, entitled "A Pragmatic Guide to Business Process Modelling". Processes often look deceptively simple, but involve many parts. There will be different viewpoints from both observer and executioner, as well as trace-ability, where one can follow the steps involved in the process' evolution. There will also be roles, for those people or things (shareholders) involved in the process.