The Week Online

摘要

The Wikileaks controversy and the subsequent action taken by its service providers has brought calls from customers and service providers alike for an industry-wide approach to service level agreements and codes of practice. Louise Handley, a partner at law firm Lee & Priestley, discusses the role of a data controller in cloud contracts. Antony Hayes, head of IT vendor management at Royal Mail, talks to Computer Weekly editor in chief Bryan Glick about the postal service's strategy for improving its relationship with, and service from, its strategic IT providers. Facebook users are being hit by a survey scam which is spreading virally across the social network, warns security firm Sophos. Graham Cluley of Sophos explains how to clean up an affected Facebook account.