Small or mid-size enterprises (SMEs) present a signifi-cant opportunity for cloud service providers, says Bob Walder, research director at Gartner.SMEs have always been a natural segment for managed and hosted services, but he says the econom-ic crisis has pushed more SMEs towards cloud-based services because of the need to reduce capital expendi-ture and overcome IT resource constraints. The inhibitors are data security concerns, compliance requirements, service levels and trust, says Walder.
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