Towards the government transformation: An ontology-based government knowledge repository

摘要

Government transformation is a new term used to signify practices undertaken by governments in order to change their processes and services towards the electronic automation. As services are being transformed every day in many countries, the involved stakeholders are in urgent need for introducing and utilizing powerful instruments to facilitate and organize service composition and provision. This paper presents the inspiration of a conceptual model capable to originate an effective, scalable e-Government ontology and further on, the implementation of an ontology-based repository for designing, modelling and even reengineering of governmental services; pilot tested in the Greek Government.