Computational Intelligence and Citizen Communication in the Smart City

摘要

Information and communication are at the core of the intelligent city of tomorrow, and the key components of a smart city cannot prescind from data exchanges and interconnectedness. Citizen communication is an integral part of the smart cities development plans: freedom of information and involvement in collective decisions, e-democracy and decision making feedback can be greatly enhanced in an intelligent city, and, among the other smart city components, foster a new era of partecipation and wise decisions. In this contribution we discuss a description of the methodologies that can be implemented in order to correctly develop automatic recognition systems for citizen communication, with special attention on Computational Intelligence approaches, and how such methodologies could be usefully employed in the essential task of understanding linguistic registers, and suggest how the use of argumentation techniques can be beneficial to citizen communication.