Some readers have emailed us to say they have lost files after upgrading from Windows 7 and 8.1 to Windows 10. There are a number of ways to recover these files, as Microsoft explains. We'll take you through each of Microsoft's suggestions in more detail, as well as provide alternative solutions. If you followed our advice and backed up your files to an external hard drive or cloud storage before upgrading, then you can easily restore these files to your PC.
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