Retailer has gone bust - who'll fix my laptop?

摘要

Q I bought a refurbished Dell Latitude 12 Rugged Extreme 7214 laptop for £1,000 from MCS Technology Ltd just over a couple of years ago. The touchscreen has developed a fault despite not being used much. It looks like MCS is no longer trading. If it's covered by the Consumer Rights Act (CRA), is there anything I can do? A Unfortunately, there's not a lot Dom can do. Even if he could prove the fault is inherent and therefore covered by the CRA, who would he sue? MCS isn't in business anymore and Dell isn't legally responsible.