ABCs of Customer Service

摘要

Aan independent retailer, you know the best way to get and keep customers is through outstanding customer service. Here are some reminders to help you attract new customers and keep your current customers coming back to your store. Always put your customers' needs first. Be personable and lighthearted to make your store a great place to shop. Children's play areas keep kids busy, giving parents plenty of time to browse and buy. Displays should be changed every two to four weeks for maximum impact.