Relevance is an important word for Dawn Lepore, one that the vice chairman and CIO for San Francisco-based The Charles Schwab Corp. says often and effortlessly. During a meeting with colleagues about the company's website, Lepore speaks about the relevance of enabling customers to manage their finances online. On the way to lunch, she reveals her fear of letting the IT division become irrelevant to the business as a whole. She even applies the word to child-rearing: Despite the intense demands of work, she must stay relevant in the life of her 3-year-old son.
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