An insurance company with over $13 billion in assets finds its potential online customers slipping through its fingers. Another enterprise—one that prides itself on its expertise in building customer loyalty— can't quite harness the customer information of its clients in real-time. Two unique breakdowns, one common solution: Alignment. These two companies required the Business Process/IT alignment necessary to quickly harmonize technology with business strategies, goals and needs. To achieve alignment— a task they realized surpasses traditional solutions in its requirements and goals— they turned to AptSoft.
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