Figure out who all the stakeholders are. The trap ClOs get caught in is not knowing who the key stakeholders are," says Phil Schneider-meyer, partner at executive search firm Heidrick & Struggles and a CIO columnist. "You could have a very hierarchical organization where your key stakeholders are as small as half a dozen people on an executive committee, ft could be a partnership organization with 500 stakeholders, each of them a mini-CEO. Whatever it is, you have to know who they are, where they're coming from, how best to communicate with them, and how often. You have to have credibility, and it doesn't come from your background. It comes from the relationships you build."
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