Retaining quality clients is the top issue facing CA practices, according to a CICA survey conducted on behalf of the International Innovation Network. Among the 664 owners (partners/sole practitioners) of Canadian CA firms polled, nearly nine in 10 (87%) rate client retention as critical or very important. Keeping up with changes in accounting and auditing standards is the No. 2 issue on the list, with 80% rating it critical or very important, up 5% from the previous survey conducted in 2007. Staying on top of professional development requirements (80%) and adapting to changes in rules of professional practice (75%) were third and fourth on the list, respectively.
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