Training initiative

摘要

NG Bailey founded its Leadership Engagement and Performance programme (LEAP) to help staff develop the skills and behaviours to manage people more effectively, in response to employee feedback asking for structured management training. The programme comprises a two-day workshop and e-leaming modules to help managers understand their responsibilities, increase self-awareness and give them the confidence to have effective conversations about performance and behaviour. It uses new psychometric tool Lumia Spark to create a personalised portrait and there is an app participants can access post-training. Managers reported an increase in confidence. The firm says it held more than 5,100 training days in 2017 and spent more than £250,000 on LEAP's pilot year, with £500,000 budgeted for the next 12 months.