J.D. POWER: NETFLIX TOPS IN OTT

摘要

Netflix has built a huge lead among over-the-top providers with respect to subscribers, and it's also tops when viewed through the lens of J.D. Power & Associates. According to J.D. Power's 2076 Streaming Video Satisfaction Study, Netflix was the top streaming video brand, with an overall score of 829 (on a 1,000-point scale), giving it the edge over Hulu, Vudu, Apple's iTunes and Amazon Video. Per the study, Netflix led or tied in five of six categories. It did particularly well in the areas of reliability and performance.