One of the fundamental questions in software engineering is "How do we know when we're finished?" Whether you are just putting bug tracking in place or are experiencing the mid-project requirements turbulence of a dynamic business context, an effective bug triage process can help you answer with confidence: "We have completed the development and testing we set out to complete. We have explored any new risks we discovered, and the bugs that are left are bugs that are acceptable to us...at least for now!"
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