Developing project communities of practice-based knowledge management system in construction

摘要

The knowledge can be reused and shared among the involved engineers and experts to improve the con-struction process and reduce the time and cost of solving problems. This paper proposes a new and practical methodology to capture and represent construction project knowledge by using project-based Communities of practice (CoPs) approach. Using project-based CoPs concepts, project participants and engineers can get an overview of available knowledge in core project areas and take appropriate management in tacit and explicit knowledge. This study proposes a Construction Project CoPs-based Knowledge Management (ConPCKM) sys-tem for use by general contractors during the construction phase. The ConPCKM is then applied in selected case study of a construction building project in Taiwan to verify the proposed methodology and demonstrate the effectiveness of sharing knowledge. The combined results demonstrate that a ConPCKM-like system can be an effective tool for tacit knowledge management by utilizing the CoPs approach and web technology.