Building a culture of adaptability & improvement

摘要

Q: Firstly, how is the trade printing market and have sales grown or decreased in the last 12 months? A: We have seen a reasonable increase in sales but with lower margins. The trade printing market is becoming quite competitive with strong competition from good players, you certainly need to work hard on continually improving customer service and offer great products. The upside for our customers is they have plenty of choices in suppliers that keep us on our toes.