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Longitudinal effects of job insecurity on employee outcomes: The moderating role of emotional intelligence and the leader-member exchange

机译:工作不安全感对员工成果的纵向影响:情商和领导者与员工交流的调节作用

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摘要

The longitudinal study reported herein examines the buffering effects of individual and social resources (emotional intelligence and the leader-member exchange relationship) on the relationships between job insecurity and employee reactions (somatic complaints and organizational commitment) and the relationships between employee reactions over time. The results of this study, which was based on data drawn from 157 nurses employed by three hospitals in China, indicate that emotional intelligence moderates the relationship between job insecurity and somatic complaints at both Time 1 (Tl) and Time 2 (T2) and that the leader-member exchange relationship (LMX) buffers the effects of somatic complaints at Tl on organizational commitment at T2. Overall, the findings reveal that the ability of employees to deal with their emotions and their relationships with their supervisors is an important resource that serves to protect employee outcomes when job security is uncertain.
机译:本文报道的纵向研究考察了个人和社会资源(情绪智力和领导者与员工之间的交换关系)对工作不安全感和员工反应(躯体投诉和组织承诺)之间的关系以及员工反应随时间变化之间的关系的缓冲作用。这项研究的结果是基于中国3家医院聘用的157名护士的数据得出的,结果表明,情绪智力可以缓解时间1(T1)和时间2(T2)的工作不安全感与躯体不适之间的关系,并且领导者-成员交换关系(LMX)缓冲了T1的躯体抱怨对T2的组织承诺的影响。总体而言,研究结果表明,员工在应对不确定的工作安全性时,能够处理自己的情绪以及与上司的关系是一种重要的资源,可以保护员工的工作成果。

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