AI EDAM Special Issue, May 2013, Vol. 27, No. 2 Studying and Supporting Design Communication

摘要

Communication is an essential part of any design process. Problems in design communication can lead to delays, mistakes, and even the ultimate failure of projects. Design communication is a multifaceted and complex phenomenon to study. It is about products and services that may or may not yet exist and includes abstraction to possible future situations. Communication can be formal or informal. For example, it can happen at the same time (synchronously) or at different times (asynchronously) and it has different directions, such as from manager to designer (top-down), from designer to manager (bottom-up), between designers, and between designers and the users. Transmitted information can take many different forms. It can be spoken, written, or drawn and can be sent and received using different media. Further, a designer may work alone. More likely, however, the design process is executed in large teams with members from differing backgrounds.