ONE STEP AHEAD OF THE CUSTOMER

摘要

Many years ago, while working for a Xerox division, I served as part of a team developing systems and reports for the marketing organizations. For a guy just finishing an MRP implementation at an electronics manufacturing firm, where I also was the inventory control supervisor, the Xerox project was quite a learning experience and something of a culture shock. But I quickly saw how technology could help the marketing and sales organization, which in turn would help the manufacturing group.