Experts predict that XML will become part of the base infrastructure for e-commerce, enabling companies to automate important functions in key areas such as supply chain automation to save money while improving quality and service. XML is second-generation B2B communications for the masses. Compared to EDI, it's less expensive, requires no specialized support staff, installs quickly, and runs over the Internet. XML's implications are powerful, because it can enable any company to implement business process reengineering to better serve its customers. It can enable suppliers to provide full documentation with their products to customers for quality control.
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