Information systems (IS) are getting more complex. At one time, you put in a material requirements planning system and that was that. Today, you put in an enterprise resources planning package, a customer relationship management package, a supply chain optimization package, a data warehouse package, and maybe some engineering packages for design and documentation. All of them tied, most likely, to a Web site. How do you successfully run such a large and complex project? With a lot of planning, communication, and spund management.
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