USERS, USE, AND USAGE STATISTICS

摘要

For the August/September 2010 issue of Library Technology Reports (LTR) published by the American Library Association Techsource division, a colleague, Rachel A. Fleming-May, and I focused on use and usage, both of electronic resources and use of libraries in general. The LTR is at once theoretical and practical and covers a wide array of topics related to use. For this column, I would specifically like to discuss a few of the findings from an informal survey we conducted of librarians in the trenches who deal with usage statistics on a regular basis. Some of the findings were surprising and some not so revelatory.