Anyone whose financial affairs come under the scrutiny of an HMRC (Her Majesty's Roller Coaster) inspector is in for an emotional ride. In the first few moments of realisation - usually after opening an ominous brown envelope with the letters 'HMRC on its cover - terror and denial are common reactions, followed in quick succession by anger and regret. From that moment on, the taxpayer's life can feel a bit like a visit to one of the UK's great theme parks - places full of roller coaster rides and scary experiences that no one chooses to visit on their own. Who wants to sit in the Typhoon Lagoon or the Crash Pad without a comforter at their side, someone they can scream along with at the most scary moments? It helps too to have a comforter by your side during a tax investigation, someone who knows from experience how such journeys tend to unfold and who understands the taxman's jargon, for there is plenty of that.
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