Help Users Get What They Want

摘要

Creating a user interface right the first time can be daunting. Investigate how and where users and developers make errors, and learn how to minimize these errors using proven techniques and methodologies. In my article, "Developing Reports: The Art of User Interrogation," in the December 2004 issue, I showed you some important factors to consider when creating a report for users. As a continuation of the specifications-gathering concept, in this article, I show how you can effectively extract from users what they need in a user interface.