The missing voice of engagement: an exploratory study from the perspectives of case-managers at an early intervention service for first-episode psychosis

摘要

BackgroundA key component of case-management in early intervention services for first-episode psychosis is engaging a person with the service and building a relationship from which therapy and treatment can be facilitated. The aim of this study was to understand how case-managers at an early intervention service experience the process of engagement and working with varying levels of attendance and participation.