Reader service is outside communication of library.This article analyzed how to do well reader service from many angle and many aspects.At last, through investigation on reader's satisfaction degree, the article was to promote the development of reader service, and put forward influencing factors and consideration about the future reader service.%读者服务工作是图书馆对外交流的窗口,文章从多角度、多因素分析了如何做好读者服务工作,通过读者满意度调查等方式促进读者服务工作的发展,提出了影响读者服务方面的客观因素,并对未来的读者服务工作提出了后续性的思考.
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