This paper argues that the location of easily overlooked first-line managers in operations management center plays an important role in the development of enterprises.Improving job satisfaction and organizational commitment level is the important ways and means to release the potentiality of first-line managers.%本文认为易被忽视的一线管理者在企业处于作业管理中心的位置,对企业的发展起着十分重要的作用.提高工作满意度和组织承诺水平是释放一线管理者对企业贡献的潜能的重要途径和手段.
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