O2O外卖订单配送任务分配模式研究

摘要

With rapid growth of O2O takeaway demand,the takeaway order delivery service has now become a core issue influencing both the development of O2O takeaway platforms and the customer's experience.In order to improve delivery service quality,this paper firstly analyzes the existing O2O takeaway order delivery tasks assign modes,then considering the problems faced,an O2O takeaway order-set assign mode is proposed based on cluster analysis and TSP route planning methods,which can serve as a kind of theory reference for takeaway delivery optimizing.%随着O2O外卖需求的持续增长,外卖配送服务成为困扰外卖平台和顾客的核心问题.为提高O2O外卖配送服务质量,本文结合对O2O外卖订单配送任务分配环节现有分配模式的分析,提出了一种基于聚类分析和TSP路径规划的订单集指派模式,为优化外卖配送提供了理论参考.