By software application in large state-owned enterprise, it was found that some rare used Chinese characters could not be displayed. In this text, the problem was comprehensively analyzed from aspects of tool development, system conifguration, data base connection and so on. The solution was to upgrade Oracle database character set. The method of upgrading database character set was comprehensively tested to conifrm the solution and check it in practice, which provided good practical experience in cross-character set upgrade of enterprise-level Oracle database.%本文通过大型国企软件应用中发现的汉字生僻字无法显示问题,从开发工具到系统配置及数据库连接方式等方面对问题发生的原因进行了全方位的剖析,最终找到以升级Oracle数据库字符集为最终解决方案,并对数据库字符集升级方式进行了全面测试,明确解决问题办法,并在实际工作中进行了实践,为企业级Oracle数据库的跨字符集升迁提供了良好的实践经验。
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