城市轨道交通突发大客流对车站客运服务水平的影响

摘要

文章分析突发大客流对车站服务水平的影响及原因，以此为基础构建突发大客流对车站服务水平的影响模型，最后有针对性地提出应对措施，确保车站乘客安全和运营秩序正常。%The paper introduces the characteristics of sudden large urban rail transit passenger flow, and analyzes impact and reasons of sudden large passenger lfow on station service level. On such a basis, a model for impact of sudden large passenger flow on station service level is built. The paper puts forward some measures to ensure passenger safety and operational station normal order.